Multi-year plan for the women's team from 2026 to 2028
Summary
- Introduction
- Olympique de Marseille Accessibility Policy
- Digital Accessibility Officer
- Initial Accessibility Audit and Publication of Results
- Publication of Results
- Improvement Monitoring
- User Request Management
- Recruitment
- Awareness and Training
- Development Process
- Corrective Measures
- Annual Action Plan
- Development and Monitoring of the Multi-Year Digital Accessibility Scheme
- Declarative Compliance
- Technical Compliance
Introduction
Olympique de Marseille is committed to strengthening the accessibility of all its digital interfaces, in accordance with legal requirements, particularly those set out in the General Accessibility Improvement Framework (RGAA). The objective is to ensure that every user has equal access to online services, without distinction. By embedding the principles of inclusion and accessibility into its digital strategy, the club aims to provide tools that can be used by everyone, regardless of disability or limitation. This approach reflects a clear commitment to delivering an inclusive and high-quality digital experience.
This principle aims to make online services accessible to people with disabilities. It is built on four foundations:
- Perceivable : making visual and auditory content easier to perceive.
- Operable : enabling keyboard navigation and providing adequate time for interaction.
- Understandable : ensuring predictable functionality and supporting error correction.
- Robust : ensuring compatibility with current and future assistive technologies.
This document is updated as necessary. Annual action plans are available at https://om.fr/.
Olympique de Marseille Accessibility Policy
This multi-year digital accessibility scheme, covering the period 2026–2028, sets out the actions and resources mobilised by Olympique de Marseille to make its websites and applications accessible to everyone. It is complemented by a detailed annual action plan outlined below.
Digital Accessibility Officer
Digital accessibility at Olympique de Marseille is overseen by a dedicated officer.
They can be contacted at: digital@om.fr
Their main responsibilities are:
- promoting accessibility by disseminating standards and best practices;
- supporting internal teams, in particular through training initiatives;
- monitoring and ensuring compliance with Act No. 2005-102 of 11 February 2005 through regular audits;
- handling user requests and ensuring the quality of service provided to people with disabilities.
They are also responsible for designing, monitoring and updating this multi-year scheme.
Initial Accessibility Audit and Publication of Results
A specialist firm carried out a comprehensive analysis of the digital interfaces to identify gaps with RGAA requirements. The audit covered key areas such as navigation, forms, multimedia content and user interactions. The findings resulted in a detailed report, which serves as the basis for a structured and prioritised action plan.
Publication of Results
Following this audit, Olympique de Marseille published an accessibility statement specifying the level of compliance achieved and the non-conformities identified. This transparency allows users to track progress made and demonstrates the club's commitment to digital inclusion.
Improvement Monitoring
A follow-up audit will be conducted to update the accessibility level and assess the progress made since 2026. This new evaluation will verify the compliance of newly added features and identify remaining improvements. The results will be made public, and intervention priorities will be defined based on their impact on the user experience and the complexity of the fixes required.
User Request Management
A dedicated system is in place to collect accessibility-related feedback. Requests sent to digital@om.fr are reviewed, categorised by level of impact, and then addressed according to established priorities.
Recruitment
Olympique de Marseille will incorporate digital accessibility skills into the profiles of key positions, particularly in the areas of communications and web management. Job listings will specify criteria such as proficiency in W3C standards and RGAA requirements, in order to raise awareness among new staff members from the moment they join.
Awareness and Training
A training programme will be rolled out for internal teams, particularly within the technical, digital and marketing departments. It will aim to strengthen accessibility skills and foster a shared culture rooted in digital inclusion. A dedicated module will be offered to Olympique de Marseille teams to support them in managing interfaces and creating media and office-based content.
Development Process
For digital services indirectly operated by Olympique de Marseille, the organisation is committed to contacting service providers to verify their compliance with the RGAA. Should certain tools prove to be non-compliant, a competitive tendering process may be considered.
Corrective Measures
A three-batch action plan has been defined. Over a period of 3 years, Olympique de Marseille is committed to addressing non-conformities across its interfaces, prioritising the issues that are most disruptive to users.
Batch 1 fixes: Non-conformities deemed "priority" as they block access to content or a feature due to incompatibility with assistive technologies.
Batch 2 fixes: Non-conformities deemed "moderate" as they hinder access to content or a feature due to incompatibility with assistive technologies.
Batch 3 fixes: Non-conformities deemed "low" as they do not significantly impact the user experience. Addressing them would improve navigation when using assistive technologies.
Annual Action Plan
Development and Monitoring of the Multi-Year Digital Accessibility Scheme
- Appointment of an accessibility officer (current officer: Opquast-trained): 2026/Q2 - Completed
- An officer holding RGAA certification: 2027/Q2 - Upcoming
- Study, drafting and implementation of the multi-year scheme: 2026/Q1 - Completed
- Publication of the multi-year scheme and the 2026 annual plan: 2026/Q3 - Upcoming
- Update of the 2026 annual plan actions: 2027/Q2 - Upcoming
- User request management: 2026/Q1 - Completed
Declarative Compliance
- Initial accessibility audit: 2026/Q1 - Completed
- Publication of the accessibility statement: 2026/Q1 - Completed
- Monitoring audit: 2027/Q4 - Upcoming
Technical Compliance
- Awareness and training for the communications team: 2028 - Upcoming
- Service providers, contracts and tenders: 2027 - Upcoming
- Corrective measures / Batch 1: 2027/Q1 - Upcoming
- Analysis of corrective measures / Batch 2: 2027/Q3 - Upcoming
- Analysis of corrective measures / Batch 3: 2028 - Upcoming